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Child Safety Standards

Effective August 21 2026 · Version 2.0 · Published under the Google Play and App Store child-safety requirements

Tubaar has zero tolerance for child sexual abuse and exploitation. Any account involved is permanently banned and reported to the authorities. This document also describes how we protect the teenagers who are allowed on Tubaar, because a platform open to 13-year-olds owes them more than a ban list.

Our commitment

Nevolut S.A.R.L.U. and Nevolut S.R.L. ("Nevolut") operate Tubaar, a short-video social service for people aged 13 and over. We prohibit child sexual abuse and exploitation (CSAE) in every form, including child sexual abuse material (CSAM), grooming, sextortion, trafficking, live-streamed abuse, and the sexualisation of minors in any medium — real, edited or AI-generated. We design the product, our moderation and our partnerships to prevent, detect, remove and report it.

Age policy

  • Minimum age is 13, or higher where national law requires parental consent below another age (we apply the local age).
  • Everyone gives a date of birth at sign-up. Declaring an age under 13 blocks the sign-up and the device is prevented from retrying with a different date for a period.
  • We use additional signals — profile content, behaviour patterns, reports from other members, and automated age-estimation on uploaded media where lawful — to identify accounts that may belong to under-13s or to adults posing as minors. Suspected under-13 accounts are locked pending review and removed if confirmed; data is deleted.
  • Changing a date of birth to cross the 18 threshold requires verification.

Protected experience for members under 18

The following defaults apply automatically to accounts with a declared age of 13–17. Some can be relaxed by the member after they turn 16; none can be relaxed below the ages shown.

  • Discoverability: 13–15 accounts are private by default (followers must be approved) and are not suggested to adults they don't follow. 16–17 accounts default to public but are not recommended to adults outside their follow graph.
  • Messaging: 13–15 cannot receive direct messages from anyone they don't follow; 16–17 receive message requests only from people they follow or who follow them. Adults cannot message minors they aren't mutually connected with.
  • Echo: minors' videos can be Echoed by followers only, by default. Echo chains involving a minor are not recommended to adults.
  • Live: unavailable to anyone under 18, as host or guest.
  • Location: city-level location sharing on videos is off by default for minors and cannot be set more precisely than city.
  • Content: mature, suggestive, dangerous-challenge and other age-restricted content is filtered from their feeds and search.
  • Advertising and monetisation: no personalised advertising, no gifting or tipping, no creator earnings under 18.
  • Downloads and sharing: videos by minors cannot be downloaded by others; off-platform share links for private minor accounts are disabled.
  • Well-being: default daily time reminders, quiet hours for push notifications at night, and in-app access to local help lines.
  • Contact controls: comments on minors' videos are limited to followers by default, with comment filters on.

Prohibited content and behaviour

The following are strictly prohibited and result in a permanent ban and, where applicable, a report to authorities:

  • CSAM in any form — photographs, video, audio, drawings, animation, text descriptions, and AI-generated or edited material depicting minors sexually.
  • Sexualised depictions of minors, including "modelling" content, focus on minors' bodies, sexualised captions, sounds or comments on minors' videos.
  • Grooming: building contact with a minor to sexualise the relationship, requesting images, moving conversations off-platform, offering gifts or money.
  • Sextortion or threats to share intimate material of a minor.
  • Trafficking, or advertising minors for any form of exploitation.
  • Live-streaming abuse, or arranging to view it.
  • Sharing links, codes or instructions to access CSAM elsewhere.
  • Normalising or advocating sexual interest in minors.
  • Adults presenting themselves as minors, or minors as adults, to circumvent protections.
  • Content showing minors in dangerous acts, abuse or severe distress, or exposing identifying information about a minor.

Detection and moderation

  • Hash-matching of uploaded images and video frames against known CSAM hash sets from recognised child-protection organisations, before content is published.
  • Classifiers that assess new video frames, audio transcripts, captions, comments and messages for CSAE indicators, including grooming language patterns and sexualised content involving minors, escalating matches to trained human reviewers.
  • Behavioural signals — adults repeatedly attempting to contact minors, mass-following of minor accounts, requests to move off-platform — trigger restrictions and review.
  • Prioritised review: child-safety reports and detections are handled first, around the clock, by a dedicated team.
  • Preservation: when CSAE is confirmed, the content is removed from public view, preserved securely for reporting and legal purposes, and the account and associated devices are banned across Tubaar and Ontryst.

Reporting to authorities

We report apparent CSAM to the U.S. National Center for Missing & Exploited Children (NCMEC) through its CyberTipline, which coordinates with law enforcement worldwide, and to competent national authorities in the Democratic Republic of Congo, Romania and other countries where we have a legal obligation or where the material or the people involved are located. We cooperate with law-enforcement investigations as described in our Law Enforcement Guidelines, and we disclose information without delay where there is an imminent risk to a child.

How to report

  • In the app: every video, Echo, comment, Story, live, profile, Scene and message has a Report option; choose "Involves a minor" to route it to the child-safety queue.
  • By email: child-safety@tubaar.com — for members, parents, guardians, teachers, NGOs, researchers and authorities. Include the handle or link, and what you saw. Don't attach or forward the material itself; describe it.
  • Parents and guardians can also use this address to ask us to review, restrict or remove a minor's account, or to report an under-13 account. We verify the relationship before acting on account requests.
  • If a child is in immediate danger, contact local emergency services first.

Transparency

We publish the number of CSAE reports we make, accounts we remove and appeals we receive in a periodic transparency report. Members whose content is removed under this policy are informed except where notice would compromise an investigation or the law prohibits it.

Staff, partners and training

Everyone at Nevolut with access to member content or moderation tools completes training on identifying CSAE, handling CSAM safely and lawfully, and reporting obligations, with refreshers at least annually. Reviewers who handle this material receive wellness support. Providers that process content on our behalf are bound by contract to the same prohibitions and to report findings to us.

Designated contact and compliance

Our designated child-safety contact is reachable at child-safety@tubaar.com, monitored every day. This address is also the point of contact for app stores, regulators and child-protection organisations. These Standards are designed to meet the child-safety requirements of Google Play and the Apple App Store, the EU Digital Services Act and applicable national laws.

Updates

We review these Standards at least annually and whenever the product, the risks or the law change. Nevolut S.A.R.L.U. (Kinshasa, DRC) and Nevolut S.R.L. (Bucharest, Romania) publish them as part of the Terms of Service and Community Guidelines.